01
Pest control
Separate general pest enquiries from termite inspections, collect property details and keep permission-based annual reminders organised.
For pest control businesses →Built for field work
One system for the work between an enquiry and a booked job
Jetty Digital builds and runs the website, missed-call text back and follow-up for Australian home service businesses. The details change from trade to trade. The aim stays practical: help a real customer reach you, give you useful context and keep the next step visible.
Different jobs need different questions
A termite inspection is not an air-con breakdown. A blocked drain is not a switchboard quote. Each page below shows how the same core system is adjusted to suit the work.
02
Air conditioning
Sort a no-cooling callout from an installation quote, ask for system details and follow up when summer demand is pulling you in every direction.
For air conditioning businesses →03
Plumbers
Give urgent leaks and blockages a clear first response while collecting different information for hot-water jobs and planned plumbing quotes.
For plumbing businesses →04
Electricians
Acknowledge electrical enquiries without pretending to diagnose a hazard, then hand the location, issue and job details to the right person.
For electrical businesses →What stays consistent
The system is useful before it is clever
Automation handles the repetitive first step. You keep control of advice, pricing, availability and the customer relationship.
A website that explains the work
Service pages, areas, licence information and quote forms are written around the jobs you actually want. Customers can call or send the details you need without digging through a generic brochure site.
A useful reply when you miss a call
The customer gets a simple text while you are driving, on a roof or under a house. It acknowledges the call and asks the agreed opening questions. It does not pretend to be you.
Follow-up you can see and change
New enquiries, replies and notes stay in one inbox. Review requests and approved reminders run from the same system, with the wording and timing agreed before anything goes live.
What changes by trade
The intake should match the job
A good form and first reply make the next conversation easier. Jetty maps the fields, questions and handover around your services rather than forcing every business through one stock script.
Job types and urgency choices that make sense for your trade
Service areas, licence details and team routing based on your business
Clear limits on what an automatic message can say or promise
Review and reminder wording agreed with you before it runs
Fair questions
Does my business fit?
Jetty is made for field-service businesses that quote, book and complete work at customers' properties.
What if my trade is not listed here?
The four pages are the clearest current examples, not a closed list. If your business handles enquiries, books jobs and works at customers' properties, the same approach may fit. We will map the workflow on a call before suggesting anything.
Can I keep my current website and phone number?
Your domain stays yours. Whether the existing site or number should stay in place depends on how it is set up, so we check that before moving anything. Jetty also includes a dedicated Australian business number when one is useful.
Is Jetty a lead-selling service?
No. Jetty builds and runs the customer-facing system. We do not sell shared leads or promise a search position, enquiry number, conversion rate or revenue figure.
What does it cost?
The full system is $497 per month plus GST, with no setup fee and no lock-in contract. The annual option is $4,970 plus GST. See the pricing page for what is included and what happens if you leave.
See where the system fits your workday
Twenty minutes with Jake to map the calls, forms and follow-up your business actually needs. No slide deck.