IT
Systems administration
Hewlett Packard, public schools and an engineering firm. Networks, hardware, accounts and the phone calls when it all fell over.
About
I'm Jake North. I build and run websites, missed-call texts and follow-up systems for Australian pest control businesses. You deal with me, every time you ring.
I've spent my working life on two sides of the same fence. One side is systems: IT admin for public schools, an engineering firm and Hewlett Packard, then a year building software in my own business. The other side is the tools: trade assistant on construction sites, time in mechanic shops, time on air con and refrigeration jobs, a Cert II in electrotechnology and a Cert II in automotive mechanical.
In between I ran a personal training business full time in a gym, and two ecommerce businesses. Different products, same job every time: build the system, run the system, fix the system when it breaks.
That mix of systems work and time on the tools is why Jetty is built around the way pest control businesses actually operate.
Systems, time on the tools and running my own books.
IT
Hewlett Packard, public schools and an engineering firm. Networks, hardware, accounts and the phone calls when it all fell over.
Trades
Trade assistant on construction sites, work in mechanic shops, and air con and refrigeration jobs alongside fridgies.
Tickets
Enough training in both to talk shop without wasting your time.
Software
Ran my own software business for a year. Specced it, built it, supported the people using it.
Ecom
Offers, fulfilment, customer service and follow up across two ecommerce businesses.
Fitness
Sold, booked and retained clients face to face. Nothing teaches follow up faster than a gym floor.
Why pest control
The pages, forms, missed-call text and follow up are written around pest control services and the questions customers ask.
Termite and general pest services need clear service areas, useful intake questions and simple ways to respond.
No account manager, no offshore team writing your copy. Same phone number every time.
The site, missed-call text, follow-up and review requests each have one clear job.
One report a month you can read at the smoko table. Calls, enquiries, reviews. No 40 page dashboard.
No lock in. Month to month or yearly, and you can stop at the end of any month. Your domain is registered in your name and stays with you, and your Google reviews sit on your own Google profile, so those are yours either way. The website, the business number and the automations run on our platform, so they stop when the subscription does. If you want to take the build with you there's a one off handover fee of $1,500 plus GST, and after 12 months with us that fee is waived. We'll tell you all of this before you sign, not after.
20 minutes. I'll walk through the site, missed-call text and follow-up, then answer your questions.